Privacy Policy

A legal disclaimer

Below is a clear, UK-compliant Privacy Policy suitable for SY Design Studio Ltd and your Wix website.
It’s written in plain English, professional, and appropriate for an architectural practice collecting enquiries, forms, and consultations.

You can copy–paste this directly into a “Privacy Policy” page on Wix.

Last updated: [Add today’s date]

SY Design Studio Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: SY Design Studio Ltd
Website: https://www.sydesignstudio.co.uk
Email: info@sydesignstudio.co.uk
Location: United Kingdom

If you have any questions about this policy or how we use your data, you can contact us using the details above.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide to us

Name
Email address
Phone number
Property address or project location
Project details submitted via contact forms or questionnaires
Any other information you choose to provide when contacting us

b) Information collected automatically

When you visit our website, we may collect:

IP address
Browser type and device information
Pages visited and time spent on the site
Referring website or search terms

This data is collected using cookies and analytics tools.

3. How We Use Your Information

We use your personal data to:

Respond to enquiries and provide architectural services
Assess project feasibility and prepare quotations or proposals
Communicate with you about your project
Improve our website and services
Comply with legal or regulatory obligations

We will never sell your data to third parties.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent – when you submit a form or contact us
Contract – where data is needed to provide services
Legitimate interests – to operate and improve our business
Legal obligation – where required by law

5. Sharing Your Data

We may share your data only where necessary, including with:

Structural engineers, surveyors, or consultants working on your project
Planning authorities or Building Control bodies
IT and website service providers (e.g. Wix, email services)

All third parties are required to keep your data secure and confidential.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

7. Cookies

Our website uses cookies to improve functionality and analyse website traffic.

You can:

Accept or reject cookies via your browser settings
Disable cookies at any time (this may affect site functionality)

For more details, please refer to our Cookie Policy (if applicable).

8. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via our website or email.